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Booking Amendment & Cancellation Policy
To ensure transparency and a smooth delivery process, the following policy applies to all provisional bookings made with NexGen Auto Pvt. Limited.
1. Model / Variant Change
- Customers may request a change of model or variant 90 days prior to the delivery date stated on the Provisional Booking Order (PBO) Form without any charges.
- Requests made within 90 days of the delivery date will be subject to a deduction of 2% of the invoice value.
2. Exterior Color Change
- Customers may request a change of vehicle color 30 days prior to the delivery date stated on the PBO Form.
- Color change requests within 30 days of the delivery date will not be accommodated.
3. Booking Cancellation
- In the event of booking cancellation, NexGen Auto Pvt. Limited will apply a deduction of 2% of the invoice value.
All requests must be submitted formally through the authorized dealership to be processed.
This policy is intended to maintain production scheduling efficiency while continuing to serve our customers with clarity and fairness.
NexGen Auto Pvt. Limited
